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Information about BEO-BOOKS |
BEO-BOOKSTranslation of Terms of Business and Delivery, Status: 01. 10. 2004(Allgemeine Geschäftsbedingungen) |
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This English version is provided for the convenience of the customer only. The original german version is always to be regarded as the valid terms and conditions. Under no circumstances do these translated conditions obtain any validity. We disclaim any responsibility for errors in translation and any missapprehension that may result from them. | |
-> Right of Withdrawal -> Protection of Data Privacy |
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§ 1 | Scope |
1. |
These terms and conditions (german version) apply
to all contracts closed with BEO-BOOKS Bücher aus Serbien,
Katarina Belovukovic concerning delivery of goods or
supply of services. |
2. |
Applicable are always exclusively those (german)
terms and conditions, as published on the BEO-BOOKS web
pages at the time of order entry. By placing an order
the customer commits to the terms and conditions. Diverging terms and conditions of the customer do not apply. Diversions of or supplements to these terms and conditions apply only in individual cases and only if approved by BEO-BOOKS in written form. |
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§ 2 | Conclusion of the contract |
1. |
The statements concerning goods and prices on the web pages
of BEO-BOOKS do not constitute a binding offer of a contract.
When placing the order the customer submits a binding offer.
The receipt of the order will be confirmed immediately per
email. This confirmation does not constitute a legally binding conclusion of the contract. The conclusion is not accomplished until the customer is informed about the arrival or the availability of the ordered goods. |
2. |
BEO-BOOKS reserves for itself the right to withdraw from
the contract, if the respective supplier does not meet
his obligations of delivery. In this case, the customer
will be informed immediately and all payments, that
possibly have been made in advance, will be returned. |
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§ 3 | Right of Withdrawal | |||
1. |
Consumers have the right, to revoke the contract without
giving reasons within 2 weeks after receipt of the
goods. The revokation can take place in form of written
declaration (per email or letter) or by returning the
goods. To comply with the time limit it suffices to
dispatch before the end of the term. Revocation in
written form does not discharge from the immediate
return of goods. |
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2. |
For the return of the goods the original packing is
to be used. BEO-BOOKS has the right to charge to the
customers account a depriciation in value in case of
improper return shipment. |
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3. |
In case of a value of goods up to 40,00, the customer
bears the cost of the return. In case of a higher
value of goods these costs are accepted by BEO-BOOKS
- this applies also if the delivered goods don't comply
with the order. |
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4. |
For examination of the goods, the books and papers
my be browsed. In case of further use or damage of
the goods, BEO-BOOKS has the right to charge to the
customers account a depriciation in value. |
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5. | The return of the puchase price in consideration of possible depriciation or as the case may be cost of returning takes place promptly after inspection of the returned goods. | |||
6. | Revocation or the return of goods are to be sent to: | |||
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BEOBOOKS Bücher aus Serbien | |||
Katarina Belovukovic | ||||
Luitpoldstr. 45 10781 Berlin |
Email: | |||
Germany | ||||
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§ 4 | Terms of Delivery and Payment | |
1. |
The delivery time for books from Serbia normaly is
normally between 2 to 6 weeks. This statement is
without obligation. Should the delivery time defer
beyond this timespan, the customer will be informed
promptly. |
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2. |
The prices stated on BEO-BOOKS web pages are
noncommittal. Added value tax is included and is
separately declared in the invoice. BEO-BOOKS
reserves to itself, to adapt the prices, if the
purchase prices of the respective supplier change. In case of an increase of prices during the processing of an order, the customer will immediately be informed about this. It then is the customer own decision to cancel the order or to confirm it with the changed price. |
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3. |
The customer bears the cost of delivery. Delivery is generally
performed worldwide. The shipment charge for delivery within Germany
and in countries of the European Union is specified on the BEO-BOOKS
order page.
For delivery outside the EU the cost has to be determined
for each single case depending on weight and destination. In case of delivery outside Germany the customer also bears possible additional cost for customs or taxes. |
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4. |
Delivery takes place after advanced payment. The
customer will receive the invoice together with
the confirmation, that the goods are disposable. The payment becomes due with the receipt of the invoice. The amount invoiced is to be transferred strictly net within 10 days to the account named in the invoice. Payment from foreign countries has to be free of costs. |
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5. |
In case of delayed payment, we are authorised to
charge to the customers account a moratory interest
amounting to 5% above the effective interest rate
of the European Central Bank. The right of BEO-BOOKS
to assert damages beyond that is unaffected therof. The delivered goods remain our property until full payment. For corporate clients this condition applies until fullfillment of all open claims BEO-BOOKS has against the customer. Customers can only use counterclaims for setoffs that are legally established, undisputed, or have been acknowledged by BEO-BOOKS. |
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6. |
Delivery will take place immediately after receipt of
payment. The risk of delivery passes to the customer
with the handover of the goods to the person or
company charged with the transport. |
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§ 5 | Warranty |
1. |
BEO-BOOKS will vouch for defects of delivered
goods that are present at the time of delivery.
This does not apply for damages in transit for
which the carrier is responsible. |
2. |
In case of defects of goods delivered by BEO-BOOKS,
the customer must immediately give notice of this
in written form. If BEO-BOOKS has to account for
the defect, BEO-BOOKS will rectify either by remedy
of the defect or by replacement. |
3. |
In case BEO-BOOKS is not able to rectify in a
reasonable period of time for reasons that
BEO-BOOKS has to account for, the customer has
the right to cancel the purchase or to claim
an abatement of the purchase price. |
4. |
Claims against BEO-BOOKS on account of defects
prescribe in a term of 2 years from the time
of delivery. |
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§ 6 | Liability |
1. |
BEO-BOOKS shall be liable for violation of
essential duties concerning the contract.
In case of negligent violation the liability
is limited to the typical predictable loss. Further claims from the customer are excluded. This applies particularly for damage that did not occur to the delivered goods as well as financial loss of the customer. |
2. |
The liability limitations stated above do not apply in the following cases:
(1) in case of intention or gross negligence; (2) in cases of loss of life, bodiliy injury, or injury to health; (3) in case of manufacturer's liability; (4) in other cases where liability applies according to law. |
3. |
Claims against BEO-BOOKS on compensation for damages
prescribe within the statutory period. |
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BEO-BOOKS Bücher aus Serbien, Katarina Belovukovic |
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