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Terms of business and delivery
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BEO-BOOKSTranslation of Terms of Business and Delivery, Status: 01. 10. 2004
|This English version is provided for the convenience of the customer only. The original german version is always to be regarded as the valid terms and conditions. Under no circumstances do these translated conditions obtain any validity. We disclaim any responsibility for errors in translation and any missapprehension that may result from them.|
-> Right of Withdrawal
-> Protection of Data Privacy
These terms and conditions (german version) apply
to all contracts closed with BEO-BOOKS Bücher aus Serbien,
Katarina Belovukovic concerning delivery of goods or
supply of services.
Applicable are always exclusively those (german)
terms and conditions, as published on the BEO-BOOKS web
pages at the time of order entry. By placing an order
the customer commits to the terms and conditions.
Diverging terms and conditions of the customer do not apply. Diversions of or supplements to these terms and conditions apply only in individual cases and only if approved by BEO-BOOKS in written form.
|§ 2||Conclusion of the contract|
The statements concerning goods and prices on the web pages
of BEO-BOOKS do not constitute a binding offer of a contract.
When placing the order the customer submits a binding offer.
The receipt of the order will be confirmed immediately per
This confirmation does not constitute a legally binding conclusion of the contract. The conclusion is not accomplished until the customer is informed about the arrival or the availability of the ordered goods.
BEO-BOOKS reserves for itself the right to withdraw from
the contract, if the respective supplier does not meet
his obligations of delivery. In this case, the customer
will be informed immediately and all payments, that
possibly have been made in advance, will be returned.
|§ 3||Right of Withdrawal|
Consumers have the right, to revoke the contract without
giving reasons within 2 weeks after receipt of the
goods. The revokation can take place in form of written
declaration (per email or letter) or by returning the
goods. To comply with the time limit it suffices to
dispatch before the end of the term. Revocation in
written form does not discharge from the immediate
return of goods.
For the return of the goods the original packing is
to be used. BEO-BOOKS has the right to charge to the
customers account a depriciation in value in case of
improper return shipment.
In case of a value of goods up to 40,00, the customer
bears the cost of the return. In case of a higher
value of goods these costs are accepted by BEO-BOOKS
- this applies also if the delivered goods don't comply
with the order.
For examination of the goods, the books and papers
my be browsed. In case of further use or damage of
the goods, BEO-BOOKS has the right to charge to the
customers account a depriciation in value.
|5.||The return of the puchase price in consideration of possible depriciation or as the case may be cost of returning takes place promptly after inspection of the returned goods.|
|6.||Revocation or the return of goods are to be sent to:|
|BEOBOOKS Bücher aus Serbien|
|§ 4||Terms of Delivery and Payment|
The delivery time for books from Serbia normaly is
normally between 2 to 6 weeks. This statement is
without obligation. Should the delivery time defer
beyond this timespan, the customer will be informed
The prices stated on BEO-BOOKS web pages are
noncommittal. Added value tax is included and is
separately declared in the invoice. BEO-BOOKS
reserves to itself, to adapt the prices, if the
purchase prices of the respective supplier change.
In case of an increase of prices during the processing of an order, the customer will immediately be informed about this. It then is the customer own decision to cancel the order or to confirm it with the changed price.
The customer bears the cost of delivery. Delivery is generally
performed worldwide. The shipment charge for delivery within Germany
and in countries of the European Union is specified on the BEO-BOOKS
For delivery outside the EU the cost has to be determined
for each single case depending on weight and destination.
In case of delivery outside Germany the customer also bears possible additional cost for customs or taxes.
Delivery takes place after advanced payment. The
customer will receive the invoice together with
the confirmation, that the goods are disposable.
The payment becomes due with the receipt of the invoice. The amount invoiced is to be transferred strictly net within 10 days to the account named in the invoice. Payment from foreign countries has to be free of costs.
In case of delayed payment, we are authorised to
charge to the customers account a moratory interest
amounting to 5% above the effective interest rate
of the European Central Bank. The right of BEO-BOOKS
to assert damages beyond that is unaffected therof.
The delivered goods remain our property until full payment. For corporate clients this condition applies until fullfillment of all open claims BEO-BOOKS has against the customer.
Customers can only use counterclaims for setoffs that are legally established, undisputed, or have been acknowledged by BEO-BOOKS.
Delivery will take place immediately after receipt of
payment. The risk of delivery passes to the customer
with the handover of the goods to the person or
company charged with the transport.
BEO-BOOKS will vouch for defects of delivered
goods that are present at the time of delivery.
This does not apply for damages in transit for
which the carrier is responsible.
In case of defects of goods delivered by BEO-BOOKS,
the customer must immediately give notice of this
in written form. If BEO-BOOKS has to account for
the defect, BEO-BOOKS will rectify either by remedy
of the defect or by replacement.
In case BEO-BOOKS is not able to rectify in a
reasonable period of time for reasons that
BEO-BOOKS has to account for, the customer has
the right to cancel the purchase or to claim
an abatement of the purchase price.
Claims against BEO-BOOKS on account of defects
prescribe in a term of 2 years from the time
BEO-BOOKS shall be liable for violation of
essential duties concerning the contract.
In case of negligent violation the liability
is limited to the typical predictable loss.
Further claims from the customer are excluded. This applies particularly for damage that did not occur to the delivered goods as well as financial loss of the customer.
The liability limitations stated above do not apply in the following cases:
(1) in case of intention or gross negligence;
(2) in cases of loss of life, bodiliy injury, or injury to health;
(3) in case of manufacturer's liability;
(4) in other cases where liability applies according to law.
Claims against BEO-BOOKS on compensation for damages
prescribe within the statutory period.
|§ 7||Protection of Data Privacy|
BEO-BOOKS records customers personal data where
required for processing of the orders. Needed
for this purpose are only the customers name,
e-mail, and delivery address. These data will
exclusively be used for processing of the
The data will be recorded together with the related data concerning the order, delivery, and accounting as long as it is neccessary because of obligations to report.
By placing an order the customer explicitly consents to the recording of these data under the given terms.
All information from the customer that exeeds
the data mentioned in 1. is given voluntarily.
The input forms placed on these web pages
include explicit notes, which of the entered
data will be recorded. These notes also inform
about the particular purpose for which the
data will exclusively be used.
By filling in and sending the forms the customer explicitly consents to the recording of these data.
All data that are not needed for processing of the orders will be immediately deleted at the request of the customer.
All personal data are stored in a way that
they are protected from the acces by any
third parties. Propagation of the data to
other persons is excluded, unless we are
bound by law to provide the information.
|§ 8||Final Provisions|
|1.||The exclusive legal venue is Berlin (Germany).|
Applicable is the material law of the Federal
Republic of Germany expressly excluding the
United Nations Convention on Contracts for
the International Sale of Goods (CISG), even
though if ordered from or delivered to other
For books from german publishers the customer
has to observe the german price fixing laws
in case of eventual reselling.
Should particular conditions of the contract
between BEO-BOOKS and the customer including
these terms and conditions all or part become
invalid, instead of these the corresponding
lawful regulations become effective. The
validity of the remaining conditions is not
Bücher aus Serbien, Katarina Belovukovic
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